From April 25 to 26, 2024, targeted coaching sessions were held for key process owners, including the Budget Office, SPMO, HRDO, OC/PRO, and CSM Projects such as DiWA, API, DENGUE, and PGC. These sessions tackled unit-specific topics such as resource monitoring, competency requirements, and quality policy awareness.

On April 18, 2024, UP Mindanao executives and managers gathered for a Root-Cause Analysis and Corrective Action Planning workshop. Focused on problem-solving, the session helped participants uncover the underlying causes of challenges within their departments. Moreover, the workshop helped the participants practice implementing strategies for corrective action to prevent recurrence and enhance each of their offices’ performance and process flows.

From March 5 to 7, 2024, the University of the Philippines Mindanao hosted another round of consultations as part of its ongoing preparations for ISO 9001:2015 certification. These one-on-one coaching sessions involved all university units, ensuring tailored support for their specific quality management needs.

From February 13 to 15, 2024, UP Mindanao continued its ISO journey with intensive consultation sessions across all units. These coaching sessions focused on aligning departmental processes with ISO 9001:2015 requirements.

December 7, 2023, marked the first of a series of consultations aimed at preparing all units of UP Mindanao for ISO 9001:2015 certification. These one-on-one coaching sessions were tailored to address the unique challenges faced by each department.

Aiming to refine organizational performance, UP Mindanao conducted a Process and Work Flows Workshop for managers and supervisors on October 23, 2023. The session introduced frameworks for developing competencies aligned with institutional goals.